Frequently Asked Questions 

 

  • What services do you offer?

We offer a wide range of services including remodeling, interior design, kitchen and bathroom renovations, closet organization, basement finishing, and room additions.

  • How do I get started with a project?

Getting started is easy! Simply contact us through our website or give us a call to schedule a consultation with one of our designers. During the consultation, we'll discuss your project goals, budget, and timeline.

  • Do you provide free estimates?

Yes, we offer free initial consultations and estimates for all projects. Our team will assess your space, provide design recommendations, and give you a detailed estimate of the project costs.

  • What is your design process like?

Our design process begins with understanding your vision and preferences. We'll work closely with you to create a customized design plan that meets your needs and reflects your style. Once the design is finalized, our team will manage all aspects of the project from start to finish.

  • What types of materials do you use?

We use only high-quality materials sourced from trusted suppliers to ensure durability and longevity. Whether it's cabinetry, flooring, countertops, or fixtures, we offer a wide selection of materials to suit your taste and budget.

  • How long does a typical project take to complete?

The duration of each project varies depending on its size, complexity, and scope. We'll provide you with a detailed timeline during the consultation phase, outlining each step of the process from design to completion.

  • Are your services available for commercial projects?

Yes, we provide services for both residential and commercial projects. Whether you're looking to renovate your home or upgrade your office space, our team has the expertise to bring your vision to life.

  • Do you offer financing options?

Yes, we offer flexible financing options to help you fund your project. Our team can discuss the available financing plans and assist you in choosing the option that best fits your budget.

  • What sets you apart from other remodeling companies?

What sets us apart is our commitment to excellence in every aspect of our work. From our dedicated team of professionals to our focus on quality craftsmanship and customer satisfaction, we strive to exceed expectations with every project we undertake.

  • How can I schedule a consultation?

You can schedule a consultation by filling out the contact form on our website or giving us a call. Our team will promptly get in touch with you to arrange a convenient time for your consultation.

Privacy Policy

New England Design Center LLC

Effective Date: [Insert Date]

1. Introduction New England Design Center LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and make purchases from our online store.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment information.
  • Usage Information: Information about how you interact with our website, including IP address, browser type, and browsing history.
  • Cookies and Similar Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your orders and inquiries.
  • Improve our website, products, and services.
  • Send you promotional materials and updates, if you opt-in to receive them.
  • Comply with legal obligations and protect our legal rights.

4. Information Sharing and Disclosure We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third parties that perform services on our behalf, such as payment processors and shipping companies.
  • Legal Compliance: When required by law or to protect our rights and the rights of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Your Choices You have the following choices regarding your information:

  • Access and Update: You can access and update your personal information by contacting us.
  • Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
  • Cookies: You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website.

6. Data Security We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Children's Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the effective date.

9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

New England Design Center LLC [Address] [Email Address] [Phone Number]

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting New England Design Center LLC with your information.

Terms and Conditions

New England Design Center LLC

Effective Date: [Insert Date]

Welcome to the New England Design Center LLC website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

1. Acceptance of Terms By using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Use of Website You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Intellectual Property All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of New England Design Center LLC or its content suppliers and is protected by international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

4. Product and Service Descriptions We strive to ensure that the descriptions and images of our products and services are as accurate as possible. However, we do not warrant that the product descriptions, images, or other content on this site are accurate, complete, reliable, current, or error-free.

5. Orders and Payments By placing an order through our website, you represent that you are at least 18 years old and have the legal right to use the payment method selected. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.

6. Shipping and Delivery Shipping and delivery times provided are estimates only. We are not responsible for any delays or damages caused by the shipping carrier. Risk of loss and title for items purchased from us pass to you upon delivery to the carrier.

7. Returns and Refunds Please refer to our Return Policy for information about returns and refunds. We reserve the right to refuse a refund request if it does not comply with our policy.

8. Limitation of Liability To the fullest extent permitted by law, New England Design Center LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website.

9. Indemnification You agree to indemnify, defend, and hold harmless New England Design Center LLC, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms by you.

10. Changes to Terms We reserve the right to change these terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

11. Governing Law These terms and conditions are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

12. Contact Us If you have any questions about these Terms and Conditions, please contact us at:

New England Design Center LLC [Address] [Email Address] [Phone Number]

By using our website, you agree to these Terms and Conditions. Thank you for visiting New England Design Center LLC.